In a word: yes! What exactly is structured Cabling? Structured cabling (also called structured wiring) is the term which refers to all the wires, cabling as well as electronic components that are installed within a particular area in a structured fashion. Big locations such as…

Or should I say they’re “just not as into you” as they have been in the past. One of the major issues all of us hear from mid-market businesses is that carrier account teams are much less receptive today when compared to a year ago,…

Yes, I don’t wish to sound blandiloquent or a blatteroon when we discuss about the need for a good security system. There is no amount of words to describe the importance of office security or building security and there can be no end to security…

There are a lot of different advantages to going with a wireless surveillance camera system over a wired system, but here we are going to focus on three main reasons. If you take into account what these three reasons have to say, you may find…

In recent years, the global economy has seen sustained levels of high unemployment. So that means it’s easier than ever to find and hold on to great employees, right? Wrong! Finding and retaining the really effective employee remains a major challenge, particularly because today’s work…

In the old days, customer service was the support you provided after the sale was made. But now ‘customer service’ is increasingly being redefined as ‘customer experience.’ That’s because ‘after sale support’ can no longer be the primary focus of a customer service strategy. You…

If you are looking to install a security surveillance system at your location, one of the decisions you have to make is whether to go with an IP or analog camera. Deciding on IP versus analog cameras is not necessarily a simple decision as there…

Is communications making small businesses more competitive against big businesses? You bet—and it’s changing the dynamics of a lot of industries. As one small business executive recently put it: “We do several million dollars a year. We’d never be able to touch that without the…

Most businesses are small (over 98% have less than 100 employees) and they like it that way: they value the flexibility, responsiveness and customer interaction. So why did Avaya recently make a major announcement encouraging small businesses to “Think Big?” and why are they hosting…

Has anyone out there cracked the code on how to best manage your email inbox? If so, call me! My inbox over-floweth to the point of no return. I’m at the point where I can’t take a day off because if I do, I crash…