Most businesses are small (over 98% have less than 100 employees) and they like it that way: they value the flexibility, responsiveness and customer interaction. So why did Avaya recently make a major announcement encouraging small businesses to “Think Big?” and why are they hosting…

Has anyone out there cracked the code on how to best manage your email inbox? If so, call me! My inbox over-floweth to the point of no return. I’m at the point where I can’t take a day off because if I do, I crash…